How to Use eddress's Cashback Feature to Boost Customer Engagement

27/09/2024 02:22 PM By George
In today's competitive marketplace, customers are always on the lookout for deals that offer value. One of the most effective ways to attract and retain customers is by offering them Instant Cashback on their purchases. With eddress’s Cashback Feature, you can do just that—providing shoppers with a tangible reward for choosing your store.

Here’s how eddress’s cashback feature works and how it can benefit both your business and your customers.

1. Offer Customers Instant Cashback
Everyone loves a reward that feels immediate. By using eddress's cashback feature, customers receive instant cashback when they make a qualifying purchase, which is credited directly into their wallet. This instant gratification encourages repeat purchases and builds customer loyalty. The cashback can be used for future purchases, ensuring that customers stay engaged with your store over time.

2. Customize Cashback by Payment Method
One of the most powerful aspects of the cashback feature is its flexibility. You can set the cashback to be available only on certain payment methods, encouraging the use of preferred channels like a specific credit card, or even cash. This option allows you to steer customers towards payment methods that are more efficient or cost-effective for your business.

3. Percentage-Based or Fixed Amount Rewards
The eddress system allows you to choose between offering cashback as a percentage of the total purchase or a fixed amount. Whether you prefer to reward high-spending customers with a percentage-based cashback or give a simple flat rate for any qualifying purchase, you have the flexibility to set it up in a way that aligns with your store’s goals.

For example:
  • 5% cashback on all purchases paid by card
  • $10 cashback on orders over $100 when paying with a specific method


4. Set a Minimum Basket Value

Want to encourage larger orders? You can set a minimum basket value before the cashback is applied. This allows you to strategically incentivize customers to spend more to unlock the cashback offer, boosting your average order value. For instance, you can set a rule where cashback is only available for orders over $50, motivating customers to add that extra item to their cart.


5. Store-Specific Cashback Offers

Each store has different needs and goals, which is why the eddress cashback feature allows you to customize offers by store. Whether you’re managing a single outlet or multiple locations, you can tailor cashback offers to meet the unique preferences of each store’s customer base. A particular store may want to offer a higher cashback rate to boost foot traffic or target local promotions.


Why Use the Cashback Feature?

Offering cashback can be a game-changer for your business. Here’s why:

  • Encourages Repeat Purchases: Customers are more likely to return and use the cashback they’ve earned.
  • Increases Customer Satisfaction: Instant rewards create a positive shopping experience.
  • Drives Higher Sales: By setting minimum basket values, you can boost your average order size.
  • Enhances Brand Loyalty: Customers feel valued and are more inclined to stick with brands that offer them more value for their money.              


With eddress’s powerful and flexible cashback feature, you have the tools to create a more engaging and rewarding shopping experience. Start using cashback today to not only attract new customers but also keep them coming back for more.


Stay tuned for more tips and tricks on how to maximize your eddress platform features!              

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